First of all, please contact me. You can telephone and if I'm not on a roof or under the floor I should answer my phone, or, drop me an email. I try to get out to see you the same day, or any time to suit you. If you're busy, I can get all the information I need within 30 minutes on a survey. I'm not in a rush though. If you have questions and want to discuss things I'm happy to stay as long as it takes. I have been known to yap a bit.
Pretty much with every job I see I email the quotation back the day after I've seen it. Sometimes the same day. If you need it posted it'll be in the post box straight away.